Tag Archives: Zappos

Zappos, Kinko’s, and The Weak Link

Tony Hsieh’s Delivering Happiness is crushing E Pluribus Kinko’s in Amazon’s sales rankings for a lot of reasons, but one of them is surely the fact that Hsieh’s company, Zappos, still exists. I stewed about ten years too long before … Continue reading

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Partnership Ethos and the VP of LOVE

Early last year, I ghostwrote an article praising Amazon.com and Zappos.com, but the client declined to run the column.  Too bad, because when Amazon announced it was purchasing Zappos, my client would have looked either prescient or in the know. … Continue reading

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