Tag Archives: E Pluribus Kinko’s

Zappos, Kinko’s, and The Weak Link

Tony Hsieh’s Delivering Happiness is crushing E Pluribus Kinko’s in Amazon’s sales rankings for a lot of reasons, but one of them is surely the fact that Hsieh’s company, Zappos, still exists. I stewed about ten years too long before … Continue reading

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A Strong Brand Name is No Joke, Even When It Is

Last night Jon Stewart referred to Kinko’s on The Daily Show, even though there’s been no such thing as Kinko’s for several years now. Customer (and comedian) references to Kinko’s only reaffirm every Chief Marketing Officer’s secret conviction: customers just … Continue reading

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Muggles In The Workplace

Even though I cannot get Jon Stewart or Stephen Colbert to look at my book, much less invite me to appear on their shows, I do spend a fair amount of time talking to them while on long drives. During … Continue reading

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The Best Job You Ever Had

One inspiration for writing E Pluribus Kinko’s was the fact that hundreds of former coworkers told me that Kinko’s was the best job they ever had. Some qualified the sentiment by saying it was the best job they ever had … Continue reading

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Partnership Ethos and the VP of LOVE

Early last year, I ghostwrote an article praising Amazon.com and Zappos.com, but the client declined to run the column.  Too bad, because when Amazon announced it was purchasing Zappos, my client would have looked either prescient or in the know. … Continue reading

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Everyone Opposed to Democracy, Please Raise Your Hand

I generally open my E Pluribus Success presentation by asking attendees to raise their hands if they think democracy is a bad idea. I like the irony of asking people to vote against democracy. Until recently, I thought it was … Continue reading

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