Tag Archives: Dean Zatkowsky

Press Release: Business Essays by Kinko’s Founder Now Available for Kindle

Paul Orfalea’s Two Billion Dollars in Nickels – Reflections on the Entrepreneurial Life, is now available in Kindle format for instant download to electronic readers, cell phones, and computers. Originally published as a paperback in 2008, the book features concise … Continue reading

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You Might Know What You’re Doing, But Do You Know Where You’re Going?

Asked to “market” a product or service, a lot of people immediately brainstorm tactics: “Let’s have a sale! We should hold a workshop! Let’s do some direct mail!” At my marketing workshops, I recommend a more methodical approach. We use … Continue reading

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The Customer Is Not Always Right

If I had to describe the key principle behind organizational democracy in one word, it would be “respect.” And one powerful sign of respect is candor. Too many managers substitute trite slogans for dialogue, disrespecting their coworkers’ intelligence. For example, … Continue reading

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Kinko's and Workplace Democracy

Writing E Pluribus Kinko’s: A Story of Business, Democracy, and Freaky Smart People, inspired me to become an organizational democracy evangelist. In this blog, I’ll discuss the idea in greater detail, but here are some key concepts: Democratic societies are inherently … Continue reading

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